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| General FAQ's |
* What forms of payment do you accept?
* Do you guarentee all the coins and objects to be authentic?
* What are your return policies?
* Are the photos of the actual items offered?
* How do I submit an article for publication on the website?
* Can I participate in your print catalogs online?
* Is it legal to own these coins and antiquities in the USA?
* Do you ship coins and antiquities to foreign countries?
* Are you members of any trade organizations?
* How do I report a problem on the website such as a missing photo?
* Can I publish a story or photo from the website?
* Can I publish a link to your web site?
* What does it mean that an item is 'sold'?
* What are your grading standards?
* What does your Privacy Statement say?
* Do you offer lay-away or time payment terms?
* How do I submit an article for publication on the website?
* What abbreviations are used in the coin and antiquity descriptions?
* How often is the website updated?
* What are some basic coin references?
Q. What forms of payment do you accept?
A. We accept MasterCard, VISA, checks in US currency drawn on a US bank, money orders in US currency, traveler's checks in US currency, bank transfers, and US currency. We also accept Euros and British Sterling cash at 3% discount from the middle rate on the day received (or email us to lock-in a rate). Items are sent after cleared funds are recieved.
Wire transfer information:
Include an additional $15 to cover bank fees. Transfer money in US currency (the exchange rates at our bank are very bad). Include your name in the FBO (for benefit of) line. Email or phone us once the payment is sent. It usually takes two days for a wire transfer to be posted.
Wire transfer details:
Bank: PNC Bank
Swift Code: PNCCUS33
ABA (Routing number): 041000124
Account Number: 4232066007
Account Holder: E. Bontekoe
Bank Address: PNC Bank PNC-1, PNC PLaza, 17th Floor, Pittsbourgh, PA 15219
Q. Do you guarentee all the coins and objects to be authentic?
A. We guarantee the authenticity of all the items offered for life. All of the coins and antiquities are inspected by our in-house experts who carefully authenticate and attribute each item. Coins and antiquities are carefully examined using the best available scientific methods and compared with published specimens in our vast library.
Q. What are your return policies?
A. Items may be returned for any reason within 15 of receipt.
Q. Are the photos of the actual items offered?
A. All the photos are the actual items offered for sale. At the largest viewing size, the photos are generally enlargements. The color and contrast of the photo has been adjusted for clarity and accuracy, however, we cannot guarentee that the color will perfectly match the coin's appearance under different viewing conditions.
Q. How do I submit an article for publication on the website?
A. Please e-mail submissions to office@pegasionline.com. Articles are best presented in MS Word with the illustrations provided in JPG format or as HTML. Contact us with proposals or with suggestions for future articles.
Q. Can I participate in your print catalogs online?
A. Yes you can. Roll your mouse over the CATALOG link in the top navigation bar. A sub-menu will appear below, the top entry is the active catalog. Roll over this link and a new menu will open to the right with all the categories listed. Select the category of interest to view. To buy or bid on a lot hit the appropriate button. You can view and modify your bid sheet using the BID SHEET link. You must send your bids to have them entered. The catalog terms of sale will apply to any catalog bids or purchases.
Q. Is it legal to own these coins and antiquities in the USA?
A. It is completely legal to own ancient coins and antiquities in the USA. Ancient coins and antiquities have been collected for many years in the USA and abroad.
Q. Do you ship coins and antiquities to foreign countries?
A. Yes, we can ship by any method you choose. Most customers elect to use Registered mail which is safe, secure, and trackable; however; there is no insurance coverage for loss. Global Express service is also available, it is more expensive and provides insurance against loss of the package. Beyond any insurance coverage you select, foreign packages are sent at the buyer's risk.
Customs duty and import regulation compliance are the responsibility of the buyer. Some countries have import restrictions on certain objects.
Q. Are you members of any trade organizations?
A. Yes, we belong to most revelent numismatic organizations. The most important is the International Association of Profession Numismatics (IAPN) which is an exclusive numismatic trade organizition consisting of the leading firms through out the world. We are one of the founding members of V-Coins and members of ANA, ANS, RNS, BNS, ONS, and various regional and specialist societies.
Q. How do I report a problem on the website such as a missing photo?
A. Contact us at office@pegasionline.com
Q. Can I publish a story or photo from the website?
A. The material presented on the website is copyrighted. Images and stories may only be used with permission and when credit is given. Contact us at office@pegasionline.com for permission with details of the proposed use.
Q. Can I publish a link to your web site?
A. Yes, we encourage links to our site.
Q. What does it mean that an item is 'sold'?
A. 'Sold' means that the item has been sold to a previous buyer. We may get another similar item and offer it on the web in the future, but this item has gone to a new home. If you would like to be offered a similar item, send us an e-mail at office@pegasio
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